Change QC email hyperlink sent in defect mail?
We use DNS to reference the QC url so that the server name does not have to be used and instead we can use the alias when navigating to QC. In the defect emails sent from QC the link to go back to QC...
View ArticleOnly getting some defect change emails
Having an issue where I am not getting the proper defect status change emails. I see my user account is in the To list under Automail settings in Project Customization, but I am only getting some of...
View ArticleCan defect e-mail body format be modified?
One of our users has asked if we can modify the body of the defect emails to somehow highlight (or bold, etc.) the assignee of a defect and the defect's status. We are wondering if 1) this can be done...
View ArticleHow do you capture the Detected in Release field of a Defect?
I can see the Detected in Release field when I create a defect but I can't seem to capture it to export it to Excel or display it in an email using Workflow code. What am I missing?
View ArticleDisplay a users full name instead of userid in a defect automail
We have recently upgraded ALM from 11.0 to 12.20. We are facing an issue for automatic emails generated when a defect is created. For example, we would like to have the users full name displayed...
View ArticleProblems with the mail service in Quality Center
We are in the process to moving from IBM Notes to Outlook....the people who have been moved do not get Defect e-mails anymore...I have the logs set to debug, but do not see any issues there...
View ArticleTrying to limit the info sent for a defect from a project. Can it be done?
Trying to limit the info sent for a defect from a project to only the defect number and Severity. No ther detail. Can it be done? Auto generated email for a defect can it be downgraded to remove most...
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